March 31, 2010
Hospital ER uses text messages for wait time
Another good way to use SMS by a California hospital who is using text messaging to minimize waiting time. WMBF News
Riverside Community Hospital has been using what it calls the "Know Before You Go" text system. Patients send a text to the system and it responds with an estimated wait time.
Hospital administrators say the system not only cuts a person's wait time once they arrive at the ER, it also helps the hospital design ways to become more efficient.
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