March 31, 2010

Hospital ER uses text messages for wait time

Another good way to use SMS by a California hospital who is using text messaging to minimize waiting time. WMBF News

quotemarksright.jpgRiverside Community Hospital has been using what it calls the "Know Before You Go" text system. Patients send a text to the system and it responds with an estimated wait time.

Hospital administrators say the system not only cuts a person's wait time once they arrive at the ER, it also helps the hospital design ways to become more efficient.quotesmarksleft.jpg

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