AT&T uses Twitter during service outage

AT&T used Twitter as one of the main ways to communicate with customers following an outage on Thursday. A fiber cut caused thousands of people in Silicon Valley and the San Francisco Bay Area to go without broadband, phone, and wireless service for most of Thursday.

Nearly 2,400 people kept tabs on the situation via AT&T's Twitter feed.

[via News.com]

emily | 8:29 AM | Twitter |
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