May 17, 2007
Five Minutes To Respond
84% of users expect a SMS response in five minutes according to an online survey by 160characters.org that looked at how different messaging platforms elicit differing response times.
"The survey looked at the messaging habits of end-users across email, instant messaging and SMS in personal and work environments.
84% would respond to a personal SMS in less than 30 minutes according to the results of the poll while only 56% would respond in that time to a work related message."
emily | 6:03 PM |
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