April 7, 2007
Lie-detectors will help trap benefit cheats
Scotsman reports on a government pilot program of lie detection technology , in a fresh attempt to crack down on benefit cheats.
"Voice-risk analysis (VRA) software, which is already used by the insurance industry, will be used to help identify suspect cases at the start of a claim.
It analyses changes in a caller's voice, giving an indication of risk levels.
The system is being piloted by Harrow Council, in north London, for housing benefit and council tax benefit claims.
Mr Hutton said: "This technology aims to tackle fraudsters while speeding up claims and improving customer service for the honest majority."
VRA analyses changes in voice frequency and performs thousands of mathematical calculations to identify different categories of emotional content and to recognise genuine callers."
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