UK Mobile Users Upset At Poor Customer Service

New research shows that more than 40% of internet chat about UK mobile operators is related to customer service issues, reports Cellular News.

"Whilst UK mobile users were generally happy with network quality and value for money, two-thirds of all customer service discussion was negative. Many customers complain that operators are not interested in taking the time to listen to their concerns. When operators fail to resolve their problems customers often blame support staff and claim they are incompetent. Staff are often seen to be rude or unhelpful and this tends to particularly upset customers.

emily | 3:11 PM | News, Buzz |
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