Swedish Post to Go Wireless

Following in the footsteps of commercial package delivery companies like FedEx Corp. or United Parcel Service of America Inc., Sweden Post is in the process of deploying wireless handhelds for delivery workers. The new system is expected to increase efficiency and allow customers to easily track packages online.

... "Currently, drivers ask customers to sign a paper form when packages are delivered and those forms make up the record for deliveries. If customers wish to enquire about the status of a package, they call a customer service line and representatives must look through the paper records to track packages. Drivers carry cell phones and receive SMS (Short Message Service) messages about changing their routes to pick up last minute packages."

[via CIO]

emily | 8:44 PM | News, Buzz |
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