USA. Wireless Call Quality Improves

Using a cellphone to place a call can still be a hang-up, but there are signs things are improving, reports The Wall Street Journal.

"Despite an increase in wireless usage, the number of dropped or distorted calls has actually decreased, according to a new survey by J.D. Power and Associates.

Three out of every 100 calls placed so far in 2005 had a connection problem, down from six out of 100 in 2004.

... Cingular's customers had the most complaints; their carrier scored lowest in three regions.

... And thanks in part to lower prices, people are talking more: the average U.S. wireless user has spent 418 minutes (nearly seven hours) a month on their handset this year, up 7% from 2004.

emily | 8:01 AM | News, Buzz |
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