May 30, 2005
Why Cellphones Still Aren't Fully Reliable
Wireless carriers have spent small fortunes trying to improve their networks. So why are cellphone users still experiencing dropped calls, interference and weak signals? The Wall Street Journal reports.
"Most call problems are traceable to gaps in the quality of the network, including the number of cell towers and the number of radios connected to the towers. Lack of proximity to cell towers -- and the insufficient number of radios in the towers -- can also lead to service problems because callers are unable to get a signal.
Coverage problems affect customers of all the major cellphone providers and encompass many well-trafficked areas.
And Wireless carriers rarely let their customers roam onto another carrier's network in a large market where they already have their own infrastructure. This lack of cooperation inhibits better service."
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