Not happy with your cell-phone service?

The number of complaints filed about mobile phone service soared 38 percent last year in the US, raising to 29,478 in 2004 from 21,357 in 2003, according to the Consumers Union.

"The numbers don't lie -- there continues to be a problem, and it's getting worse, not better," said Janee Briesemeister, a senior policy advocate for the consumer advocacy group. .

Billing problems were the No. 1 complaint among consumers. Complaints about transferring their phone numbers, service quality, contracts and marketing were close behind.

Cingular Wireless had the worst combined complaint record for 2004 and Verizon and US Cellular had the lowest number of complaints. (via CNN)

Regine | 8:44 PM | Random Stats / Infographics |
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