January 6, 2005

3 hospitals in Shanghai take SMS reservations

drcell.gif Three local hospitals in Shanghai announced yesterday they will begin to set up out-patient appointments, offer medical consultation and take patient complaints through cell phone short messages, reports Xinhua.

This is the first time local residents have been offered such medical services via text messages.

After a two-week trial, Shanghai Ren'ai Hospital, Shanghai Hushen Eye, Ear, Nose, Throat and Stomatology Hospital and Shanghai Yinhe Hospital, which are all run by a Shenzhen-based medical group, put the "cell phone hospital" program into full swing.

"Patients can reserve out-patient service one day beforehand through sending a short message. They can then visit the doctor at the reserved time."

Related articles:

-- Hospitals embrace SMS technology - Text messaging is increasingly being used by UK hospitals to remind patients about outpatient appointments -- and could potentially save the National Health Service millions of pounds every year

-- Beep! You have a new SMS message - from the doctor - Mercury is a daily SMS update service offered by the intensive care unit of the National University Hospital (NUH) of Singapore, where doctors send an SMS to the patient's designated contact relative, to inform them on the patient's condition, how he or she was responding to treatment and what tests were scheduled later in the day, if any.

-- Concern over health appointment reminders by SMS - More and more hospitals in the UK are sending text messages to patients to remind them of appointments, and though this policy has been hailed as a success, one public health doctor in London is waving a red flag, claiming such a policy will leave poorer people out in the cold.

-- Hospital Appointments by SMS - Haukeland University Hospital is to use text messaging to schedule appointments with patients in an attempt to increase efficiency and save approximately six million NOK each year. The project is the first of it's kind in Norway.

-- Health test results by SMS - A doctor at South Manchester University Hospital in the UK is using text messaging to communicate with patients and cut down waiting times for medical results.

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