John Ray & Sons delivering the goods for 100 years

In a good example how business gets the (SMS) message, an article in New York State's Record describes how Ray & Sons has stayed in business for over 100 years and how today, mobile technology plays an important part.

"The company started in 1904 as an ice delivery service. Harvesting ice from the Hudson River and making deliveries with horse-drawn wagons. Customers would leave a sign in their window to let the "ice man" know how many pounds to deliver. The company has changed with the times and has delivered not only ice but coal, wood, kerosene, gasoline, diesel fuel and heating oil to residential and commercial customers.

Ray & Sons now uses a Global Positioning System on its fleet for faster customer response and text messaging technology to get information to the drivers."

emily | 9:22 AM | SMS and Business |
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