Councils go mobile to cut red tape

Increasingly local councils are seeing the benefits of mobile technology as a way of improving services and cutting red tape, reports The BBC.

"The London Borough of Lewisham has found maintaining its 30,000 tenanted homes far easier since it gave its workforce of plumbers, joiners and other maintenance staff mobile devices.

One hundred and twenty Xda handsets have been distributed to staff, cutting down on their previous need to call into the depot once a day and reducing the amount of paperwork they do.

Employees simply turn on their Xda at the start of the day to receive details of the jobs that need to be done.

They send updates on completion of jobs, along with an electronic signature from customers".

emily | 4:40 PM | New SMS Services |
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