February 7, 2004

Swiss Consumers SMS Price Complaint

According to a Swiss consumer organisation, Comparis, a lack of competition enables mobile operators to overcharge consumers by 300 million Swiss Francs (approx. 200 million Euros) a year for SMS, reports 160characters.org.

"According to the study on SMS prices undertaken for TV programme "Kassensturz" broadcast on SF DRS, the actual cost to operators of sending an SMS is less than 1 centime.

With a standard price between 15 and 25 centimes, Comparis calculated that Swiss texters spend nearly 600 millions swiss francs a year. When one takes into account the technical costs, that still gives a margin of 1,500% to 2,500% it concluded".