September 26, 2003

Two way text messaging on Qantas airlines

Though it's becoming hard to keep track of all of the statements by airlines with regard to their world-first SMS services - making reservations, checking-in or tracking arrival and departure times - Australian Airlines Qantas will be offering as of this month, an SMS service to customers in all classes, using their in-seat telephone handset, allowing them to send text messages to the ground, AND to receive replies - which may very well be as they claim, a world-first.

Just for the record, Swiss airline-technology provider SITA announced just last week, the launch of a two-way in-flight SMS service, but only by the end of this year.

Lucky Qantas Business Class passengers will be offered free, unlimited use of the new Qantas Short Message Service (SMS) system for one month, according to EyeForTravel.