October 1, 2007

At Starbucks, Songs of Instant Gratification

01impulse.190.jpg New technology that allows coffee patrons to download the music playing in Starbucks stores to their iPhones is just the beginning of a wave options for impulse purchases. The New York Times reports.

Starting tomorrow at certain Starbucks stores, a person with an iPhone or iTunes software loaded onto a laptop can download the songs they hear over the speakers directly onto those devices.

The price will be 99 cents a song, a small price, Starbucks says, to satisfy an immediate urge.

“For the customer it’s an instant gratification,” said Ken Lombard, president of Starbucks Entertainment. “You’ll hear the song, be able to identify what it is and download to the device.”

... The concept is being introduced in around 600 cafes in New York and Seattle only, though Starbucks, based in Seattle, and Apple, of Cupertino, Calif., plan to offer the service in other major cities late this year and in 2008.

Impulsive music lovers will have to sign onto the cafe’s Wi-Fi network to discover what song is playing over the Starbucks speakers. With a few taps, users can download the song onto their iPhones (which double as an iPod), or the new Apple iPod Touch with its wireless connection. The 99-cent charge will appear on their phone bills."