November 15, 2005

Insurance company encourges use of MMS photos for accident claims

In a perfect example of how business is getting the (multimedia) message, Channel News Asia reports on a Singapore insurance company which is encouraging motorists involved in accidents to expedite their claims - by sending in photographs taken at the scene with their cameraphones.

"The photos can show the position of the vehicles and the damages sustained, making it useful for follow-up investigation.

It can also help prevent claims for aggravated damages after the accident to inflate repair cost.

NTUC Incomes expects to solve half of its disputes through this new initiative."